Each campaign now comes with a Complaint Rate number in Segmail: A high Complaint rate would jeopardise your sender reputation, as your domain will get blacklisted by some email servers, and your emails won’t get through to your subscribers/customers. If you have a high complaint rate, we will work with you to help you get… Continue reading Complaint Rate Tracking
Tag: campaign
Why we’ve made the Footer element mandatory
If you have been sending emails with us recently, you will notice that if you don’t add a Footer element, you will get a warning popup: We added this for 2 reasons: While this might cause some inconvenience, it helps you to avoid a high complaint rate because you give your subscribers an option, although… Continue reading Why we’ve made the Footer element mandatory